We ensure that our clients possess state-of-the-art technology in maintenance of their business by bringing fresh ideas and insights in to your IT infrastructure and driving business growth and transformation through end-to-end managed IT Services. . We offer multiple delivery models so that you can choose the one that suits your organization the most.
Our staff of highly qualified professional consultants provide services and expertise that range from architectural design through implementation and maintenance of complex IT setups.
Managed IT Services
Managed Services develop procedures and programs to periodically review systems, error logs, and user information. Additionally, checklists are created to record disk usage, processor usage, and effectively monitor servers, databases, and web portals.
Primary managed services include-
- Server Management
- Database Management
- Web Portal Management
- Desktop Management
IT Monitoring Services
IT Monitoring services are necessary, as they continually record and analyze every functionality of the infrastructure, enabling prediction of any contingencies beforehand.
Our primary monitoring services include -
- Application Monitoring
- Cloud Monitoring
- Network Monitoring
- Server Monitoring
- Database Monitoring
- Web Application Monitoring
Business Continuity
Business Continuity is more than physical recovery from a disaster, natural or otherwise. SBL Solutions can provide the data resilience your company needs to recover from outages due to natural disasters, foreign or domestic attacks, hackers or malware.
User Management
SBL solutions user management services relieve the burden of maintaining desktop computers and user access. Our staff uses remote management software to deploy desktop upgrades, patches and applications.
Infrastructure Management
Our technical staff manages, monitors and optimizes your core computing infrastructure from servers, storage to data.
Network Management
We assess your current networks for best practices and remediation. Then we evaluate your future telephony and data needs and tailor a plan to meet them. We make sure they’re always optimized and secure with regular security audits.
IT Facility Management & Helpdesk
We help organizations establish a central IT Helpdesk including Call Coordinator Service, Call Logging, tracking and resolution and End User Desktop/laptop trouble shooting (remote/onsite),
We Administer CRM process and manage client’s assets. Asset Management includes Creation and Maintenance of Asset Database (Desktop and Peripherals), Tracking of hardware AMC contracts, Antivirus policy administration and Desktop Hardening.
Application Management
In Tech World, organizations require robust and agile business applications to run their business. They need applications in the back office to maintain records, manage inventory, process analytics, and coordinate general administrative functions. We provide Analytics-based insights for continuous improvement, business process SLA/KPIs, proactive, predictive and perfective maintenance, at affordable pricing models.
